Archive for February 2012

High Qualified Welfare Worker Seeking Australian Employer Sponsor

If you are an Australian Employer or local recruitment agency looking for a highly qualified and highly motivated welfare worker with depth of experience and finding it hard to find the right person locally – why not consider the following candidate. We are not seeking any introduction fee. If you are interested please email us from our website and we are happy to make a direct introduction to this candidate.

Mr RR 2012

 

 

QUALIFICATIONS PROFILE

 

Highly accomplished young professional with a proven ability to deliver high-quality human services and excellent care and support. With a Diploma of Community Welfare, key skills in working successfully with individuals, families or groups, and a capacity to deal with cultural diversity and to effectively communicate with people of different ages and backgrounds in the workplace, I have been recognised throughout my career for my leadership, focus, accuracy in performing my jobs and for my proven abilities to deliver high-quality results within the following areas:

 

 

  • Problem Solving
  • OH&S
  • Cultural Diversity
  • Relationship Management
  • Attention to Detail
  • Communication
  • Reliability & Responsibility
  • Multi-Tasking
  • Customer Service
  • Training and Mentoring
  • Integrity & Honesty
  • Quality Assurance

 

 

 

KEY COMPETENCIES & SKILLS

 

  • Excellent written and verbal communication skills with a capacity to deal with cultural diversity  and communicate effectively with people of different ages and backgrounds in the workplace
  • Ability to multi task under pressure and effectively manage multiple projects simultaneously while employing solid organisational, coordination and problem solving strengths
  • Honest, eager individual with a genuine passion for achieving goals for self and others
  • Proven ability to take initiative in completing projects with exceptional quality and attention to detail
  • A passion for providing excellent customer service, integrity and teamwork with a focus on the achievement of consistently outstanding results
  • Highly Proficient in Computer Operations including:
    • MS Outlook, Word, Excel, PowerPoint, PABX Management System, Java

 

  • Positive Notice No. 25426        
  • Disability Services positive Notice Card. 2008-21012-1

 

 

PROFESSIONAL EXPERIENCE

 

Serco Immigration Services: NT, Australia                                                                                                                                June 2011 – Present

Client Support Worker

 

Responsibilities & Achievements:

  • Attend briefings held by the Senior Operations Manager before the start of every shift:
    • Recognised for strong attention to detail and organisational skills to ensure tasks are completed to the highest quality standard within the set deadlines
  • Ensure clients’ needs are fulfilled according to the policies and procedures of the company
  • Developing a caring and nurturing environment
  • Encourage involvement in activities e.g. Swimming, Fitness, Painting, and excursions
  • Organise, motivate and inspire clients to reach their full potential
  • Strong work ethic with excellent interpersonal, customer service and communication skills – Gained knowledge and experience with different cultures and demonstrated empathy towards the clients
  • Motivate clients in developing a positive attitude and ensure they eat properly whilst in Detention
  • Preparing documents and writing review reports as required

Department of Health and Families: NT, Australia                                                                                                           April 2011 – May 2011

Specialist Support Worker

 

Responsibilities & Achievements:

  • Assisted the Program Manager and Deputy Manager in managing a residential home for adults with learning difficulties
  • Promoted a stimulating, caring and culturally appropriate environment for the Service Users
  • Worked closely with clients and their families in adhering to strict programmes, plans and regulations
  • Acted in a management role in the absence of the Program Manager and Deputy Manager
  • Prepared, wrote and reviewed detailed client reports
  • Involved in reviewing meetings concerning clients and their families
  • Established and implemented personal care plans for Service Users
  • Helped with leisure interests and skill development inside and outside the home including:
    • Household and domestic duties (washing, cleaning, cooking etc.)
  • Assisted with day care activities and provided support and attention
  • Communicated with other staff about needs/activities
  • Carried out supervision of junior staff as directed by the Program Manager
  • Maintained confidentiality, privacy and dignity of clients at all times
  • Followed policies and procedures including OH&S
  • Proven track record of promoting an atmosphere of teamwork

 

Centra Care Trinity Support Services: QLD, Australia                                                                                      November 2008 – April 2011

Team leader & Community Support Worker

 

Responsibilities & Achievements:

  • Established and maintained an effective relationships with a range of stakeholders, including:
    • Representatives of ethnic community organisations, religious organisations, state and local government, on-government service providers, police and other relevant stakeholders
  • Provided administrative support such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries
  • Prepared activities according to the needs of the clients on school holidays as well as on a weekly basis
  • Followed, maintained and implemented Occupational Health and Safety guidelines
  • Maintained confidentiality, privacy and dignity of clients at all times
  • Demonstrated empathy towards clients
  • Acknowledged for time management skills that allowed for the multi-tasking of all responsibilities
  • Ability to motivate, lead and work long hours while handling multiple tasks and performing additional duties
  • Supported assigned tasks and projects
  • Provided training and development to junior staff and ensured that they adhered to company policies and regulations

 

Martina Watkins: QLD, Australia                                                                                                                               January 2008 – February 2009

Disability Support Worker

 

Responsibilities & Achievements:

  • Followed Occupational Health and Safety policies and guidelines
  • Communicated and documented changes in client status / needs
  • Followed policies and procedures
  • Maintained good time management and organisational skills
  • Delivered direct care support
  • Provided training and development to staff

 

RSL Care: QLD, Australia                                                                                                                                                           August 2008 – April 2009

Personal Care, Domestic Assistant & Social Support

  • Assisted clients with personal care (e.g. showering; toileting) as per individual support plans
  • Followed prescribed handling and management
  • Provided meal support and implemented prescribed meal time management
  • Respected and encouraged choice and individual needs of all clients
  • Followed Occupational Health and Safety guidelines
  • Helped clients with their shopping on a weekly basis
  • Organsied and maintained client homes according to the occupational safety guidelines
  • Worked directly with clients on a daily basis including preparing activities to keep them active e.g. Movie, Coffee or excursions
  • Followed policies and procedures
  • Supported operations to ensure efficiency and productivity
  • Maintained confidentiality, privacy and dignity of clients at all times

 

In 2 Nursing: QLD, Australia                                                                                                                               September 2008 – December 2008

Assistant in Nurse

  • Prepared mobile table for patients in bed:
    • Safe positioning of patients to receive meals in bed or on a chair
    • Fed patients who were unable to do so for themselves under the direction of the RN
  • Assisted patient with showering, bathing and bed washes
  • Helped patient with oral hygiene, brushing teeth, and cleaning of dentures
  • Assisted with dressing and grooming of patients:
    • Facial shaves of male patients (exclusion: all pre-operative shaving)
  • Assisted nurses with patient transfers and manual handling
  • Followed nursing policies and procedures
  • Maintained confidentiality, privacy and dignity of patients at all times
  • Proactive and positive team player recognised for performing all duties on time and of the highest quality
  • Demonstrated the ability to lead by example

 

 

EDUCATION & QUALIFICATIONS

 

  • Diploma of Community Welfare(2009)
    • Brisbane North Institute of TAFE

 

  • Advance Upper Mediate in English Language(2008)
    • Brisbane North Institute of TAFE

 

  • Secondary Education
    • Asia English High School, India

 

Training & Workshops

  • Customer Care
  • Fire and Safety
  • Manual Handling, Senior First Aid and CPR
  • Food Hygiene and handling
  • Work place health and safety
  • Autism

 

 

REFERENCES AVAILABLE UPON REQUEST